Nothing happens when I try to paint

Decision Tree

Click the reset button in the Tools Palette and try painting again.

Does this resolve the problem?

• Yes
• No
• Add Button

Is the layer you are trying to paint on active in the Layers Palette? If not, please activate it, and try painting again.

Also check that you do not have the Mover window not open.

Did this resolve the problem?

• Yes
• No
• Add Button

Do you have a pattern set in your Patterns Library? We recommend opening the library (Window Menu > Patterns) and selecting the solid pattern:



Did this resolve your problem?

• Yes
• No
• Add Button

Use the keyboard shortcut Command D to remove any hidden selections in the document and try to paint again.

Did this resolve your problem?

• Yes
• No
• Add Button

One last thing; do you have a filter set in your Brushes Palette?

If you do, please select Brush from the top of the filter list and try painting again.

Also in this window check that the Transparency is 0%

Did this resolve your problem?

• Yes
• No
• Add Button

Please call AVA Technical Support who will help you to troubleshoot this further.

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Why is my Filter Browser empty?

The Filter Browser is empty when AVA is installed on new systems because the idea behind our Filter Browser is the user creates the filters themselves using the New Filter Set option in the Action Menu. You can also Save and Load your filters from one computer to another using the same menu.

I’m trying to use a tonal brush but there is no tone when I paint.

Check you are painting on an 8 bit layer. This should be displayed in the layers palette text on the actual active layer. If no such text exists, go to AVA Menu > Settings > Layer Palette > Layer Text > Tick Depth then click ok. Layer text should say the bit depth. Either add a new 8 bit layer if painting on a blank layer or change the depth of the active layer (Layer Menu > Change Depth > 8 bit).