Live Chat is Here!
You can now access Live Chat directly in AVA. Here's how to use it…
Getting Started:
Starting a Chat:
- A chat window will open where you can enter your name and email address.
- Send your message, and AVA will automatically include your key number
Behind the Scenes:
- Your message goes straight to us from within the software, and someone from our friendly Technical Support Team will respond to you there.
Chat History:
- Your chat logs are saved, so you can close the chat window and return later to continue the conversation.
- If you choose to End Chat (click the three dots > End Chat), the next time you open Live Chat, it will start a new conversation.
We’re here to help—don’t hesitate to reach out!